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The mission of your
opening statement is to get the attention of the prospect. Without the
prospect’s attention, the selling process cannot be started. Nervousness may
cause the salesperson to hurry their sales presentation, leaving out critical
information. If a salesman is
nervous it could be due to lack of confidence in their approach. They may
know their approach is not effective and doesn’t create curiosity and
interest. Or perhaps they are not sure of their sales abilities, or they do
not believe the claims of the product they are selling are true. If you fear meeting
with the prospect like you would fear a death sentence, you will have
defeated yourself before you ever get started. Your nervousness will show in
your demeanor and voice. If you show your prospect you lack confidence in
yourself, or your proposition, they will lack confidence in your ability to
render them a real service. Don’t approach your
prospect like you owe them something, or like you stole something from them.
Show them you have self-respect and confidence in yourself and your goods.
You are not a beggar. You’re a salesman who helps to keep the economy moving. Before meeting with
the prospect (during the pre-approach phase) prepare yourself by thinking
about the points you want to bring to the prospect’s attention. Discard any
ideas that may harm the selling process. Calm your nerves. Ask yourself what
makes you fear meeting with the prospect. If it’s because you don’t think
your approach is good enough; then, now is the time to go over it in your
mind and make the necessary changes. Realize the prospect is only a person
just like you. No better and no less. Your approach cannot
be used in the same way with every prospect because everyone is different.
Try to see yourself through the eyes of your prospect. Observe your prospect
and adjust your approach accordingly. How you present yourself will have a
great bearing on whether, or not you will have the opportunity to tell your
whole story. You are selling a
proposition. Be clear and concise with your opening statement. First of all,
don’t change your personality, or try to duplicate someone else. Just be you.
If the prospect senses you are putting on aires, they may not trust anything
you have to say. The prospect
granted you an appointment, so curiosity has already been started in the
prospect’s mind, but now the curiosity that was started needs to be increased
with your approach. The first 15 seconds will have an important effect on the
rest of your sales talk. In that short amount of time the prospect can
determine if you came to buy something, sell something, or render a real
service. So take the time to
prepare a good introduction because a sale can be made or lost within those
first few seconds based on what you say, how you say it and how you present
yourself and your product to the prospect. Copyright © 2005
Gloria Whitehorn and Dovemang.com All rights reserved About The Author: Gloria Whitehorn is the
owner of several online businesses. She is the author of two books, freelance
writer, business coach and an authority on salesmanship and business
practices. Check out her site that's jam-packed with the exact information
you need to start, build, and grow your very own profitable Internet
business. I highly recommend visiting her website http://www.dovemang.com She
knows what she's talking about.
Subscribe to her free weekly online ezine at http://www.dovemang.com/newsletter *Attn: Ezine Editors/Site owners* You have permission to reprint this
article in your ezine or on your website as long as you print the complete
article and leave all the links and resource box in place. You cannot modify
the content in any way. |
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